Job Opportunities

Child and Family Focused Counselor

Durham Crisis Response Center is looking for an experienced Child and Family Focused Counselor. The Child & Family Focused Counselor provides crisis counseling, short-term counseling, case management, and support groups for survivors of domestic or sexual violence linked with the Department of Social Services programs (Child Protective Services, Work4It, etc.)  Key responsibilities include providing direct treatment services to primary and secondary victims of sexual assault and domestic violence, providing supervision to volunteers and interns with client care responsibilities, compiling program statistics, and consulting with the community about treatment issues related to domestic violence and sexual assault.

Required education, experience, and skills:

Master’s degree in Mental Health Counseling or Social Work; licensure with the appropriate board a plus

2 years direct service experience in treatment of trauma associated with  domestic and/or sexual violence required. 2 years direct service experience in treatment of children and families. Experience in non-profit work and in community collaboration. Strong written and oral communication skills. Proven ability to work effectively with diverse populations and to promote an agency environment that is welcoming and accessible to all community members. Ability to diffuse crisis situations with sensitivity and awareness. This position is  supervised by a  licensed clinician.

To apply please submit a resume and cover letter to jobs@durhamcrisisresponse.org

Lead Legal Advocate

DCRC is seeking a Lead Legal Advocate for the Family Justice Center (FJC) The FJC program provides services to primary and secondary victims of domestic violence, sexual assault and stalking.  The FJC is made up of a collaborative of partners to ensure the best care and safety possible for victims. The successful applicant will join a team of legal advocates to:

  • Assist the director with monitoring the flow of daily program demands to ensure consistency and quality client centered services.
  • Work with Program director to maintain staffing schedules to ensure the effective coverage of services including working with walk-in clients, supporting clients in court, providing on-call coverage for FJC victim services and providing follow-up for victims as needed.
  • Provide support and supervision to legal advocates and volunteers at the FJC
  • Participates in staff meetings, community meetings and relevant trainings and seminars. 
  • Work directly with victims and survivors through providing legal advocacy, case management, crisis intervention and safety assessments/risk management.
  • Collaborate with Court personnel including clerks and judges, the DA’s office and other partners to ensure services are streamlined.
  • Maintain thorough and accurate records, files, correspondence, and statistics.
  • Participate in LAP rotation
  • Other duties as assigned by Director. 
  • Degree in Social Work, Human Services or related field along with a minimum two years’ experience providing services to victims of domestic violence, sexual violence and/or other crimes and knowledge of legal advocacy. Strong collaboration, communication, and teamwork skills needed.  Experience working effectively with a diverse population.  Supervisory experience required.  Demonstrated ability to work successfully in a stressful environment.  Competency in Microsoft Office Suite required. Bilingual Spanish/English preferred.

Part Time Spanish Help Line Advocate

Durham Crisis Response Center, Durham’s domestic violence and sexual assault agency, is seeking a part-time Spanish Helpline Advocate. The Spanish Helpline Advocate provides quality crisis intervention, support, information and referrals to clients on the 24-hour helpline Friday evenings through Monday morning.

Duties will include:

  • Provides crisis intervention, support, basic case management, information and referrals to help line clients.
  • Ensures appropriate referrals are provided to helpline clients, both to DCRC staff and outside the agency.
  • Provide support over the telephone to Spanish-speaking victims entering the shelter after hours.
  • Communicates system-level issues, individual client issues/trends to Immigrant Services Coordinator to ensure improvement of agency and community response to domestic/sexual violence.
  • Answers LAP calls and provides safety and follow-up planning for clients.
  • Arranges for hotel stays as needed, and communicates with LAP staff regarding follow-up needs.
  • Provides documentation to the LAP team to track services for the program.
  • Maintains appropriate documentation of help line clients.
  • Attend monthly meetings with Immigrant Program staff.

Bachelor’s Degree in human service field, or equivalent number of years’ experience, and a minimum of one year of work experience in the field of domestic and sexual violence including experience in crisis intervention OR a minimum of two years experience as a volunteer with a domestic and sexual violence agency, including experience in crisis intervention. Bilingual (English/Spanish required).

Durham Crisis Response Center (DCRC) is not-for-profit agency that works with the community to end domestic and sexual violence through advocacy, education, support and prevention.

Send resume and cover letter to jobs@durhamcrisisresponse.org

Legal Advocate Position

Durham Crisis Response Center (DCRC) is seeking a Bilingual Legal Advocate to provide assistance to victims of intimate partner and sexual violence seeking assistance through the civil and criminal justice systems. This position is located at our Family Justice Center (FJC) program. DCRC staff at the FJC provide a range of services including crisis intervention, case management, advocacy, information and referrals and client focused safety assessments and risk management plans. Successful applicant will join a team of legal advocates to:

  •   Provide case management services and crisis intervention to victims and survivors of intimate partner violence and sexual violence.
  •  Assist with the electronic filing of protective orders.
  •   Provide assistance navigating civil and criminal justice systems.
  •   Provide Court orientation, criminal justice advocacy and support including accompanying victims during court proceedings.
  •   Collaborate with Court personnel including clerks and judges, the DA’s office and other partners to ensure services are streamlined.
  •  Advocate on behalf of clients with the District Attorney’s Office, Civil Court, Durham Police Department, Durham County Sheriff, Department of Social Services and other social service agencies.
  •   Provide comprehensive safety assessments and client focused risk management plans.
  •  Participate in staff meetings, community meetings and relevant trainings and other professional development opportunities.
  •   Assist victims with filing claims for crime victim compensation.
  •  Serve as part of on-call rotation for lethality assessment program.
  •  Training/supporting volunteers assisting in providing advocacy in the court system.
  •   Maintain timely and accurate case records including data entry into a computerized case management system.
  •  Various other duties to be determined by supervisor.
  • Required skills/experience: Bilingual (English/ Spanish). Degree in Social Work, Human Services or related field along with a minimum two years’ experience providing services to victims of domestic violence, sexual violence and/or other crimes and knowledge of legal advocacy. Strong collaboration, communication, and teamwork skills needed. Experience working effectively with a diverse population. Competency in Microsoft Office Suite required.*Due to COVID, program is currently operating on a hybrid model subject to change as leadership determines future need for onsite staffing.Durham Crisis Response Center (DCRC) is not-for-profit agency that works with the community to end domestic and sexual violence through advocacy, education, support and prevention.Send resume and cover letter to jobs@durhamcrisisresponse.org

Navigator/Case Manager Position

DCRC is seeking a Navigator/Case Manager for the Family Justice Center (FJC) to provide assistance to victims of domestic and sexual violence seeking assistance through the civil and criminal justice center. The FJC provides services to primary and secondary victims of domestic violence, sexual assault, stalking and other forms of gender-based violence. The FJC is made up of collaborative partners to ensure the best care and safety possible for victims. The successful applicant will join a team of legal advocates to:

  •   Manage the front desk of the Family Justice Center;
  •  Review each intake form, provide screening and assess client’s appropriateness for FJC services;
  •   Conduct client intake and needs assessment;
  •  Explain process for FJC, filing protective orders and court procedures;
  •   Answer the FJC phone and provide direct support to the legal advocates as needed;
  •   Assist with administrative duties including, creating client folders, filing, & front desk operations;
  •   Perform additional duties as assigned by Director;
  •  Provide case management duties including appropriate referrals to additional services as needed;
  •   Provide resources for clients with housing assistance, financial assistance, etc.
  • Develop positive and effective working relationships with community partners to provide further assistance with victims.Required skills/experience: Bachelor’s degree required. Bilingual (English/Spanish) required. Strong collaboration, communication, and teamwork skills needed. Experience working effectively with adiverse population. Demonstrated ability to work successfully in a stressful environment. Competency in Microsoft Office Suite required. Prefer human services work experience. Working with domestic violence and/or sexual assault victims is a plus.*Due to COVID, program is currently operating on a hybrid model subject to change as leadership determines future need for onsite staffing.Send resume and cover letter to jobs@durhamcrisisresponse.org

Front Desk Assistant –Part-time

DCRC is seeking a Front Desk Assistant to provide support in the day-to-day flow of the administrative building. The key duties of the position include: answering the office main phone line, disseminating calls to appropriate people (line transfer or physically find in office), take messages as needed, greeting visitors, prepare packages for shipping including printing all mailing labels (FedEx, USPS, UPS), quickly expedite packages that are delivered for staff, order supplies, assist with office mailings, creating a system for inventory and tracking, call in building maintenance and vendor issues as needed, keeping common areas tidy as well as providing some general office support.Required skills/experience:

  • 3 years of experience in first point of contact administrative support,
  • Basic math skills.
  • Prefer Associate’s Degree and one year of first point of contact administrative support experience
  • Prefer experience in social services.

The position is part-time, 30-hours per week. Hours are flexible, but they must fall within Monday-Friday 8am-4pm, $15/hr. Send cover letter and resume to jobs@durhamcrisisresponse.org.

Rapid Rehousing Case Manager

DCRC is seeking a Housing Case Manager to provide assistance to victims of domestic and sexual violence in our rapid rehousing program.  The Housing Case manager will assist victims served by providing: screening clients for participation; providing crisis counseling, support, personal advocacy, safety planning, information, referrals, assistance with identifying and obtaining housing, assisting with moving into new housing; providing assertive engagement to assist the clients in successful transition to permanent housing; serve in DCRC’s staff on-call rotation; and participation in the Durham Continuum of Care and other housing related collaborative efforts.

Required skills/experience:

  • Bachelor’s degree in Social Work, Human Services or related field, or 4 years of equivalent experience.
  • Minimum two years’ experience providing services to victims of domestic violence, sexual violence and/or human trafficking and/or working in the field of homelessness services.
  • Strong collaboration, communication, and teamwork skills needed.
  • Experience working effectively with a diverse population and a commitment to anti-oppression models of service.
  • Bi-lingual (English/Spanish) preferred
  • The position is a full-time exempt benefited position, with hours to be scheduled flexibly to meet the needs for the program. Some evening and weekend work will be required. Send cover letter and resume to jobs@durhamcrisisresponse.org.

 Volunteer Opportunities

DCRC is in great need for bilingual Spanish speaking volunteers &/or interns to assist with our Immigrant Services program. The primary need is assistance with our 24-hr helpline during the weekdays. The helpline is the main access point for client assistance. Calls can range from basic information and referrals to crisis intervention and case management. We offer on-site and remote training for those that are interested. Scheduling is flexible.

We are appreciative of your consideration in supporting survivors of domestic, sexual and family violence and human trafficking.

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