Job Opportunities

Join our DCRC Team!  Current openings and job descriptions are able to be found below.  DCRC is also looking for volunteers, application links are at the bottom of the page.

Shelter Relief Staff

Grants Manager

Crisis Services Advocate

Shelter Relief Staff Position

Legal Advocate

Shelter Relief Staff

Status: Part-time

Non-Exempt

Hours: 11:00 pm 7:00 am Monday -Thursday

Pay: $17.00

GENERAL DESCRIPTION AND PURPOSE:

The overall responsibility of the Shelter Relief Staff is to provide on-site supportive services to shelter residents or crisis line clients, to assure coordination with other agencies, and to assist with all aspects of shelter management.  As needed, this position provides back-up coverage to Full Time Case Managers, facilitates support groups, organizes activities, and represents the Durham Crisis Response Center at community events.

 MINIMUM QUALIFICATIONS

Education:

• High school diploma or equivalent, degree preferred.

Experience:

• 1-2 years’ experience in the field of Domestic Violence and/or Sexual Assault, Residential Services, or Case Management
• Experience in human service field recommended.
• Bi-lingual preferred

Skills/Abilities:

• Strong written and verbal communication skills
• Demonstrated experience and ease working with diverse population of clients.
• Ability to handle crisis situations with sensitivity and assertiveness.
• Strong organizational skills
• Demonstrated effectiveness as a member of a team and ability to work independently and take initiative.
•  Ability to prioritize job responsibilities.
• Ability to provide and receive peer supervision.
• Ability to maintain personal balance and accomplish multiple tasks that require a variety of skills.
• Demonstrates skills of self-direction

LICENSES/CREDENTIALS:

• None required.

SUPERVISED BY:

• Shelter Manager

ACCOUNTABILITIES OF THE SHELTER RELIEF STAFF:

1. Screening Callers from the Crisis Line for Shelter
   • Complete individual initial client contacts, and pre-screenings as needed.
   • Provide intervention and support, as well as other resources and referrals for clients as requested by the client.
   • Complete safety planning with client as needed.
   • Complete Danger Assessments for Clients

2. Complete shelter screenings for clients.

• Problem-solve potential issues with clients regarding current situation, safety plan as needed.
• Inform shelter residents of guidelines regarding shelter stay.

3. Provide Support to shelter residents.

• Provide information, resources, and referrals for housing, employment, financial planning, education, childcare, social services, and other areas as needed.
• Create goal plan with clients based on temporary stay in Durham Crisis Response Center Shelter to address above areas and issues that client identifies as main concern, with measurable outcomes.
• Provide short term, crisis-based counseling to residential clients.
• Update Crisis Line Data Base After contacting a caller.
• Ensure documentation of all clients contact.
• Complete monthly accomplishments and reporting requirements.

4. Maintain a secure shelter location and work environment.

• Assist in maintenance of shelter confidentiality.
• Activate/deactivate alarm system, as job responsibilities require.
• Screen clients for potential safety risks posed to other shelter residents.
• Model respectful, culturally sensitive, and honest behavior to promote this within the work environment and shelter.

5. Maintain communication with case management team and other shelter staff. 

                       Attend and actively participate in staff meetings.

• Attend and actively participate in staff retreat/ team building meetings as required.
• Document interactions with clients in end of shift summaries , and communicate via telephone, computer or other means as appropriate and necessary to share client information with other direct service staff that may/may not be on site at the shelter

6. Represent DCRC positively and effectively to other agencies, service systems, and communities.

• Act as a liaison and advocate between DCRC and appropriate agencies, systems, and communities
• Provide information about DCRC programs and services to agencies, systems and communities.
• Conduct oneself in all settings as a knowledgeable and professional service provider for people experiencing domestic violence and sexual assault using professional behavior, maintenance of confidentiality, and regular supervision with Shelter Director and other DCRC Staff

7. Other duties as determined by the Shelter Manager.

To apply submit a resume and cover letter to hr@thedcrc.org

Grants Manager

Durham Crisis Response Center seeks a Grants Manager. This position is critical to the day-to-day operations of the agency. With exceptional communication, organization and problem-solving skills the Grants Manager will oversee multiple funding streams including researching, writing, executing, and reporting of federal and local grants.

Key Duties:

• Compiling monthly reports to grant funders in order to maintain compliance
• Data entry and file maintenance
• Maintain a calendar of grants and completing reports
• Researching grant opportunities and writing applications
• Working with staff to develop and submit grant applications
• Providing support in collecting and compiling project documentation
• Meet with funders regularly to build transparency
• Coordinate the Sexual Assault/Domestic Violence Response Team alongside the Outreach Coordinator
• Collaborate with regional and state outreach campaigns
• Serve on the Leadership Team as a key member of the agency
• Work with program managers to ensure all work is mission-driven, client-centered, and equity-focused
• Identify steps for systems improvement within human trafficking, sexual assault, and domestic violence response
• Provide supervision and coordination of office volunteers and interns

 Minimum Education and Experience

• Bachelor’s degree
• Experience working with government grants awards is required
• 3 years of work experience at a human service non-profit is preferred
• Proficient in project management skills
• Previous administrative support experience preferred
• Proficient in Microsoft Office
• Strong command of basic financial concepts (budgeting, accounting, auditing)

Salary range: $41,500-$45,000

To apply submit a resume and cover letter to hr@thedcrc.org and damien@thedcrc.org

Crisis Services Advocate

Legal Advocate

Durham Crisis Response Center (DCRC) is seeking a Legal Advocate to provide assistance to victims of intimate partner and sexual violence seeking assistance through the civil and criminal justice systems. This position is located at our Family Justice Center (FJC) program. DCRC staff at the FJC provide a range of services including crisis intervention, case management, advocacy, information and referrals and client focused safety assessments and risk management plans. Successful applicant will join a team of legal advocates to:

• Provide case management services and crisis intervention to victims and survivors of intimate partner violence and sexual violence.
• Assist with the electronic filing of protective orders.
• Provide assistance navigating civil and criminal justice systems.
• Provide Court orientation, criminal justice advocacy and support including accompanying victims during court proceedings

. ● Collaborate with Court personnel including clerks and judges, the DA’s office and other partners to ensure services are streamlined.

• Advocate on behalf of clients with the District Attorney’s Office, Civil Court, Durham Police Department, Durham County Sheriff, Department of Social Services and other social service agencies.
• Provide comprehensive safety assessments and client focused risk management plans.
• Participate in staff meetings, community meetings and relevant trainings and other professional development opportunities.
• Assist victims with filing claims for crime victim compensation.
• Serve as part of on-call rotation for lethality assessment program.
• Training/supporting volunteers assisting in providing advocacy in the court system.
• Maintain timely and accurate case records including data entry into a computerized case management system.

Required skills/experience: Bachelor’s Degree in Social Work, Human Services or related field along with a minimum two years’ experience providing services to victims of domestic violence, sexual violence and/or other crimes and knowledge of legal advocacy. Strong collaboration, communication, and teamwork skills needed. Experience working effectively with a diverse population. Competency in Microsoft Office Suite required. Bilingual applicants (English/Spanish) are encouraged to apply.

Pay $41,000

To apply email a resume and cover letter to hr@thedcrc.org

Durham Crisis Response Center (DCRC) is not-for-profit agency that works with the community to end domestic and sexual violence through advocacy, education, support and prevention.

 Volunteer Opportunities

DCRC is in great need for bilingual Spanish speaking volunteers &/or interns to assist with our Immigrant Services program. The primary need is assistance with our 24-hr helpline during the weekdays. The helpline is the main access point for client assistance. Calls can range from basic information and referrals to crisis intervention and case management. We offer on-site and remote training for those that are interested. Scheduling is flexible.

We are appreciative of your consideration in supporting survivors of domestic, sexual and family violence and human trafficking.

Internship Application

Volunteer Application