The Durham Crisis Response Center (DCRC) works with the community to end domestic, sexual, and family violence and human trafficking through advocacy, education, support, and prevention. DCRC provides comprehensive shelter and support services in the Durham area, providing counseling referrals, legal advocacy, support groups, and shelter.
DCRC also offers prevention workshops and training to faith-based organizations, schools,professionals, and the general public throughout the Triangle.
The Executive Director leads and drives the vision and strategy for the DCRC’s overall organization goals, objectives, and initiatives. As Chief Executive Officer, the Executive Director works in partnership with the Board in developing and administering the agency in accordance with the bylaws and the policies established by the Board of Directors. Critical to this role is unifying the staff, Board, and volunteer teams and leading and directing the development and implementation of domestic violence and sexual assault services for families and individuals. The Executive Director is proactive in community building, coordination, training and education and engaging community partners to cooperatively address the needs of survivors in the Durham community. Key programs and services include a 24-hour crisis line, emergency shelter, information and case management, legal advocacy, survivors’ support groups, and safety programs. The role is performed to ensure fulfillment of DCRC’s mission to work with the community to end domestic and sexual violence through advocacy, education, support, and prevention.
Professional Qualification and Experience
- Master’s Degree in human services field such as social work, public health or public administration, and 5+ years increasing managerial experience in the field of domestic and/or sexual violence advocacy services is preferred.
- Bachelor’s Degree and 10+ years equivalent experience will be considered.
- Must show demonstrated experience in non-profit management in positions of increasing responsibility and demonstrated effectiveness in fund development (preference for experience with capital campaigns) and grants management, fiscal management, personnel management, community organizing, public relations, and program management.
- Preference for previous experience as an Executive Director and working with a governing Board of Directors.
The following knowledge and skills are necessary:
- Knowledge of domestic and sexual violence issues, advocacy, and resources available to victims;
- Leadership and team building;
- Management and organizational leadership;
- Fundraising and grants management;
- Budgeting and fiscal management;
- Oral and written communication skills;
- Ability to work effectively in collaboration with diverse people and groups;
- Willingness to take initiative to accomplish multiple job responsibilities;
- Ability to foster collaborative working relationship with Board of Directors;
- Dynamic meeting facilitation and presentation skills;
- Action-oriented, entrepreneurial and adaptable, with an innovative approach to strategy.
The Executive Director is responsible for all aspects of DCRC’s operations, programs, and services. Significant responsibilities include:
Strategic and Organizational Vision
- Work with Board, staff, and community to create and develop a shared vision for DCRC.
- Direct the organization in its goals of financial stability, community engagement and the meaningful impact of its programs.
- Identify opportunities for agency growth and development.
- Build understanding around the mission and develop appropriate goals and strategies to advance that mission.
- Initiate and oversee the agency’s strategic planning process and annual programmatic strategic plan in conjunction with Board, staff, and community stakeholders.
- Involve survivors, stakeholders, and staff members in the strategic planning process when appropriate.
- Develop community partnerships to implement agency goals and programs.
- Work with board, staff, and community partners to implement goals derived from the strategic planning process.
- Evaluate the results of strategic planning implementation.
Fundraising and Resource Development
- Develop and implement agency fund development strategic plan in collaboration with staff and board of directors. Plan should include a balance of revenue sources from grants, corporate and individual contributions, earned income, and special events.
- Research diverse funding sources and submit appropriate requests as approved by the Board of Directors.
- Oversee the management and business plan of the Pennies for Change thrift shop.
- Participate in the development of an annual campaign strategy for contributed revenue.
- Serve as a resource on major corporate and individual donor interactions.
- Work collaboratively with the board and other ad hoc fundraising committees to ensure the success of their initiatives.
- Ensure communication with and recognition of donors.
- Oversight of capital campaigns, as needed.
- Stay current on all financial, reporting, and accounting issues that affect the budget, audit, and IRS 990, and reporting to funding sources, working directly with accounting staff on fiscal strategy and oversight.
- Possess a thorough understanding of all aspects of the organization’s financial condition, budget, and investments.
- Work with Finance Committee to draft an annual budget in a timely manner for approval by the board of directors between May and June annually.
- Establish financial policies in collaboration with the Finance Committee.
- Ensure implementation of financial policies, fiscal reporting, and accountability of finances.
- Act as liaison with independent auditor.
Community Awareness and Advocacy
- Develop and implement a communications/media plan to increase the public awareness of the needs, services, and programs of the agency.
- Ensure the provision of strong community awareness and education programs.
- Represent the agency to the public and nurture positive relationships in the community.
- Serve as press contact and spokesperson for the agency.
- Lead community organizing and coalition building efforts to facilitate communication and collaboration between social service, healthcare, and criminal justice agencies.
- Participate on community task forces, committees, forums, etc, as appropriate to provide information on domestic and sexual violence, serve as a spokesperson for DCRC, and to ensure collaborative and participatory interaction within the community.
- Build and maintain relationships with elected officials and communicate DCRC’s mission, goals, and activities.
- Communicate with funders to support grant requests and ensure supportive relationships.
- Ensure the development and appropriate implementation of a crisis communication plan.
- Provide leadership and support to DCRC employees based on a model of staff empowerment.
- Ensure that grant-funded (when applicable) and agency goals and objectives of employees are met and reported appropriately.
- Encourage staff professional development and self-care.
- Follow agency policies in recruiting, hiring, and terminating employees.
- Assure employees have adequate supervision including orientation and training, review of their assigned duties, support for their work, regular performance appraisals, and individualized education and training opportunities.
- Address employee problems in the areas of job performance and/or personal conduct according to DCRC personnel policies.
- Ensure regular staff meetings are held to encourage open communication and information sharing.
- Ensure that employees receive information on changes and updates on agency benefits plans.
- Initiate consultation regarding employee problems and/or developmental needs on a timely basis with the board chair, board of directors or executive committee.
- Present salary adjustments, benefits, cost-of living and/or merit increase proposals to the board of directors as appropriate.
- Assure that policies and procedures are in practice and kept up to date to ensure fair labor practices, access to employment for all populations and compliance with funders.
Operations and Administration
- Oversee all operations of the agency in accordance with federal, state, and local laws, and the bylaws and policies as established by the board of directors.
- Oversee management and maintenance of three facilities: the administrative office building on Dillard Street, the Shelter, and Pennies for Change.
- Maintain safe and secure handling of corporate records and reports necessary for program evaluation, personnel management, financial management and legal requirements.
Partnership with the Board of Directors
- Serve as the primary contact for the Board of Directors.
- Provide recommendations and assistance to the Board in the formulation of policies for the effective operation of the agency and implement Board policies.
- Assure systems are in place for public accountability, maintenance of agency facilities, reporting to various bodies, and legal obligations.
- Ensure appropriate level of communication, advice, staffing and information to support the Board in carrying out its duties and responsibilities.
- Work with the Board Chair to create an agenda for monthly meetings of the Board of Directors and executive committee.
- Ensure that Board Members are provided with staff reports, agency reports, financial reports, and other pertinent information prior to all monthly board meetings.
- Communicate with the board of directors of critical issues impacting the agency as necessary between regularly scheduled meetings.
- Meet regularly with Board, Executive Committee, Board Chair, and Chair-Elect .
- Attend all Board meetings, Finance Committee meetings, executive committee meetings, and other committee meetings as needed. Ensure appropriate staff support for Board Committee meetings and to assist with accomplishing committee work.
- Coordinate required Board trainings and encourage on-going training on domestic and sexual violence, agency issues.
- Involve the Board in consensus-building and decision-making activities on DCRC issues including financial and organizational management, agency policies, planning, upcoming projects, and other issues.
- Engage Board members in fundraising.
The salary range for the position is $80,000-$85,000 commensurate with experience and qualifications. DCRC offers a benefits package to include health vision, and dental insurance, and a retirement savings plan.
Submit one document that includes your cover letter (providing your salary requirements and how you learned about the position) and your resume and send via email attention to Gracie@diversityhrsolutions.com.
Applications will be accepted until the position is filled.
Durham Crisis Response Center is an Equal Opportunity Employer and values diversity in its workforce and Board of Directors.
Writing samples, a presentation, and references may be required later from finalists.
Statement of Non-Discrimination
DCRC offers equal opportunity to and prohibits the discrimination against or harassment of anyone based on race, color, creed, religion, national origin, political affiliation, sex, gender, gender identity or expression, sexual orientation, age, disability, handicapping condition, or other reasons prohibited by law. This nondiscrimination and opportunity policy extends to employment, membership, board service and leadership, volunteerism, and participation in any of the organizations programs or services.
The consulting firm of Diversity & HR Solutions has been engaged to conduct this search.
Durham Crisis Response Center (DCRC) seeks a Finance Manager. This position is critical to the day-to-day operations of the agency. The Finance Manager distributes all financial resources, is responsible for the budget planning, and supports the leadership team by offering budgeting and financial advice that will support and advance the mission of DCRC.
The Finance manager will prepare the budget and financial statements and balance sheet for the organization. The Finance manager will work in conjunction with the Grants Manager to assure proper allocation of resources for all awarded grants. The Finance Manager will maintain QuickBooks ledgers and reconcile bank statements and credit card accounts, and enter donations and process donation reports. This position will prepare and process biweekly payroll as well as maintain employee files and salary and fringe benefit information.
Minimum Education and Experience
A bachelor’s degree in business administration or a related field is required. Candidates should have at least one year of finance administration experience and previous experience working with government grant awards. The candidate should be proficient in budgeting, accounting, and auditing, QuickBooks, and project management. Prior experience working in finance for a human service non-profit if preferred.
Salary range: $46,500-$50,000
To apply submit a resume and cover letter to email@example.com
Durham Crisis Response Center seeks a Grants Manager. This position is critical to the day-to-day operations of the agency. With exceptional communication, organization and problem-solving skills the Grants Manager will oversee multiple funding streams including researching, writing, executing, and reporting of federal and local grants.
- Compiling monthly reports to grant funders in order to maintain compliance
- Data entry and file maintenance
- Maintain a calendar of grants and completing reports
- Researching grant opportunities and writing applications
- Working with staff to develop and submit grant applications
- Providing support in collecting and compiling project documentation
- Meet with funders regularly to build transparency
- Coordinate the Sexual Assault/Domestic Violence Response Team alongside the Outreach Coordinator
- Collaborate with regional and state outreach campaigns
- Serve on the Leadership Team as a key member of the agency
- Work with program managers to ensure all work is mission-driven, client-centered, and equity-focused
- Identify steps for systems improvement within human trafficking, sexual assault, and domestic violence response
- Provide supervision and coordination of office volunteers and interns
Minimum Education and Experience
- Bachelor’s degree
- Experience working with government grants awards is required
- 3 years of work experience at a human service non-profit is preferred
- Proficient in project management skills
- Previous administrative support experience preferred
- Proficient in Microsoft Office
- Strong command of basic financial concepts (budgeting, accounting, auditing)
Salary range: $41,500-$45,000
To apply submit a resume and cover letter to firstname.lastname@example.org
DCRC is in great need for bilingual Spanish speaking volunteers &/or interns to assist with our Immigrant Services program. The primary need is assistance with our 24-hr helpline during the weekdays. The helpline is the main access point for client assistance. Calls can range from basic information and referrals to crisis intervention and case management. We offer on-site and remote training for those that are interested. Scheduling is flexible.
We are appreciative of your consideration in supporting survivors of domestic, sexual and family violence and human trafficking.