Shelter Relief Case Manager
Durham Crisis Response Center is located in Durham and is the sole provider of comprehensive shelter and supportive services for those in need of help in the aftermath of domestic, sexual and family violence and human trafficking. We are seeking a Shelter Relief Case Manager to maintain a safe, confidential environment for clients staying in shelter. Providing direct support to clients and their children, the key responsibilities are:
- Crisis intervention, safety support services, and advocacy;
- Conducting initial shelter screen and intake for victims of domestic and/or sexual violence;
- Orienting new shelter residents and maintains client records;
- Monitoring residents in community living, addresses environmental and client concerns;
- Documents relevant shift information nightly and provides verbal “briefing” to shift staff, on-call staff, and back up as needed.
- Providing support for volunteers, as needed.
Required skills/experience: Degree in human services field or equivalent experience. Strong written and verbal communication skills. One year of experience working with survivors of domestic and/or sexual violence preferred, with a commitment to the mission and core values of DCRC. Experience working effectively with diverse populations, demonstrated experience applying an anti-oppression lens and a commitment to social justice required. Ability to maintain health and safety regulations at the shelter. Ability to work independently. Must be punctual, reliable and understand client/staff boundaries. Bilingual applicants encouraged to apply.
This position is a salaried position with benefits through June 2022. Typical hours are Monday – Friday 3pm to 11pm. DCRC received additional state funding for shelter services due to COVID-19. Send letter and resume to firstname.lastname@example.org.
DCRC is in great need for bilingual Spanish speaking volunteers &/or interns to assist with our Immigrant Services program. The primary need is assistance with our 24-hr helpline during the weekdays. The helpline is the main access point for client assistance. Calls can range from basic information and referrals to crisis intervention and case management. We offer on-site and remote training for those that are interested. Scheduling is flexible.
We are appreciative of your consideration in supporting survivors of domestic, sexual and family violence and human trafficking.