Job Opportunities

Join our DCRC Team!  Current openings and job descriptions are able to be found below.  DCRC is also looking for volunteers, application links are at the bottom of the page.

 

Shelter Manager
Department:
Emergency Shelter
Reports To: Executive Director
FLSA Status: Exempt
Supervises: Shelter Case Managers and Shelter Relief Staff

Position Summary

The Shelter Manager is responsible for overseeing the operations and programming of DCRC’s emergency shelter. This includes managing personnel, ensuring 24/7 shelter coverage, maintaining program compliance, providing client care, and building community partnerships. The Shelter Manager ensures that services align with DCRC’s mission to support individuals affected by domestic and sexual violence.

Key Responsibilities

  1. Supervision of Shelter Staff
  • Manages full-time and part-time shelter staff, interns, and volunteers
  • Oversees onboarding, training, and development using established job descriptions and manuals
  • Conducts performance evaluations and provides regular supervision
  • Coordinates staff team-building and addresses performance concerns in accordance with personnel policies
  1. Program Management & Client Services
  • Ensures 24/7 shelter coverage and access to phone support
  • Reviews and maintains shelter policies, procedures, and intake documentation
  • Oversees and provides direct case management to residents, including assessments, planning, and referrals
  • Delivers crisis intervention, safety planning, advocacy, and emotional support
  • Ensures proper documentation and consistent follow-up procedures
  1. Data & Reporting
  • Trains shelter staff in database usage and ensures accurate data entry
  • Generates and reviews monthly shelter program reports and statistical summaries
  • Monitors documentation of client contact and program outcomes
  1. Shelter Operations
  • Ensures compliance with regulatory and funding requirements
  • Coordinates timely shelter maintenance and addresses safety risks
  • Oversees shelter cleanliness, orderliness, and security
  • Provides on-call support and may be required to cover unfilled shifts
  1. Community Engagement & Training
  • Represents DCRC to community organizations, service systems, and partner agencies
  • Facilitates internal and external trainings on domestic and sexual violence response
  • Develops and nurtures partnerships to expand support services
  1. Leadership & Strategy
  • Serves as an active member of DCRC’s Leadership Team
  • Communicates system-level trends and advocates for improvements in service delivery
  • Participates in strategic coordination of agency-wide programming

Other Responsibilities

  • Participation in on-call rotation
  • Hospital accompaniment and follow-up care as needed
  • Facilitation of support groups for survivors and children
  • Other duties as assigned by the Executive Director

Knowledge, Skills, and Abilities

  • Effective supervisory, coaching, and team leadership skills
  • Cultural competence and experience working with diverse populations
  • Strong crisis management, problem-solving, and decision-making abilities
  • Excellent written and verbal communication
  • Detail-oriented with strong organizational and documentation skills
  • Ability to maintain confidentiality and work independently under pressure
  • Proficient in Microsoft Office and adaptable to various software platforms

Education and Experience

  • Bachelor’s degree in Human Services or related field required
  • Minimum of 2 years’ experience in domestic/sexual violence services or residential/case management work required
  • OR 4 years of supervisory experience in a residential facility
  • Master’s degree preferred

 

Training

  • Completion of 20 hours of training upon hire
  • 20 hours of continuing training annually thereafter

This training ensures compliance with agency standards and prepares staff to deliver trauma-informed, survivor-centered services in alignment with DCRC’s mission.

Compensation and Benefits

  • Salary Range: $45,000 – $50,000 annually, depending on experience.
  • Benefits: DCRC offers a 100% employer paid benefits package beginning on the first day of employment, including:
    • Medical insurance
    • Dental insurance
    • Vision insurance
    • Paid time off and holidays
    • Professional development opportunities
    • 403B contributions after 1 year

EEO Statement

DCRC is an equal opportunity employer and prohibits discrimination or harassment of any kind. This includes—but is not limited to—race, color, religion, gender, gender identity/expression, sexual orientation, national origin, age, disability, or any other characteristic protected by law.

Application Instructions

To apply, email a cover letter and resume to hr@thedcrc.org

Volunteer Opportunities

 

DCRC is in great need for bilingual Spanish speaking volunteers &/or interns to assist with our Immigrant Services program. The primary need is assistance with our 24-hr helpline during the weekdays. The helpline is the main access point for client assistance. Calls can range from basic information and referrals to crisis intervention and case management. We offer on-site and remote training for those that are interested. Scheduling is flexible.

We are appreciative of your consideration in supporting survivors of domestic, sexual and family violence and human trafficking.

Internship Application

Volunteer Application

Translate »
It is possible to monitor digital activities. If you are concerned that your activity is being monitored, or need to leave this site in a hurry, click the "EXIT NOW" button
Es posible vigilar actividad digital. Si ud. se preocupa por tu privacidad, o es necesario huir rapidamente, oprima el botón "EXIT NOW" para salir