Job Opportunities
Join our DCRC Team! Current openings and job descriptions are able to be found below. DCRC is also looking for volunteers, application links are at the bottom of the page.
Shelter Relief Staff (Saturdays and Sundays 7 AM-7 PM)
Durham Crisis Response Center is seeking to fill a part-time Shelter Relief position (Saturdays and Sundays 7 AM-7 PM).
The overall responsibility of the Shelter Relief Staff is to provide on-site supportive services to shelter residents or crisis line clients, to assure coordination with other agencies, and to assist with all aspects of shelter management. As needed, this position provides back-up coverage to Full Time Case Managers, facilitates support groups, organizes activities, and represents the Durham Crisis Response Center at community events.
Education:
- High school diploma or equivalent, degree preferred.
Experience:
- 1-2 years’ experience in the field of Domestic Violence and/or Sexual Assault, Residential Services, or Case Management
- Experience in human service field recommended.
- Bi-lingual preferred
Skills and Abilities:
- Strong written and verbal communication skills
- Demonstrated experience and ease working with diverse population of clients.
- Ability to handle crisis situations with sensitivity and assertiveness.
- Strong organizational skills
- Demonstrated effectiveness as a member of a team and ability to work independently and take initiative.
- Ability to prioritize job responsibilities.
- Ability to provide and receive peer supervision.
- Ability to maintain personal balance and accomplish multiple tasks that require a variety of skills.
- Demonstrates skills of self-direction
Shelter Relief Staff (Saturdays and Sundays 7 PM-7A)
The overall responsibility of the Shelter Relief Staff is to provide on-site supportive services to shelter residents or crisis line clients, to assure coordination with other agencies, and to assist with all aspects of shelter management. As needed, this position provides back-up coverage to Full Time Case Managers, facilitates support groups, organizes activities, and represents the Durham Crisis Response Center at community events.
Education:
- High school diploma or equivalent, degree preferred.
Experience:
- 1-2 years’ experience in the field of Domestic Violence and/or Sexual Assault, Residential Services, or Case Management
- Experience in human service field recommended.
- Bi-lingual preferred
Skills and Abilities:
- Strong written and verbal communication skills
- Demonstrated experience and ease working with diverse population of clients.
- Ability to handle crisis situations with sensitivity and assertiveness.
- Strong organizational skills
- Demonstrated effectiveness as a member of a team and ability to work independently and take initiative.
- Ability to prioritize job responsibilities.
- Ability to provide and receive peer supervision.
- Ability to maintain personal balance and accomplish multiple tasks that require a variety of skills.
- Demonstrates skills of self-direction
Crisis Services Manager Position
Full-Time
Durham Crisis Response Center seeks an experienced Crisis Services Manager. The Crisis Services Manager oversees and supervises the operation of DCRC crisis services, including the 24-hour help line, hospital response, and advocacy and support for walk-in clients seeking domestic violence and sexual assault services. The position includes management of a robust volunteer program and supervision of technology issues. The responsibilities of this position include crisis volunteer recruitment, training, supervision, and recognition; ensuring coverage of the help line, hospital response and walk-in support; evaluation of services, case information and tools; and follow-up with clients as needed. This position acts as the contact person for all submitted volunteer applications and distributes them to the appropriate staff and assists in the screening and assignment of interns. The Crisis Services Manager participates in community outreach regarding volunteer opportunities, serves as the liaison to community volunteer organizations/events. This position is supervised by the Director of Programs.
Candidates must have a Bachelor’s degree in a human services field or equivalent experience; a Master’s degree is preferred. Candidates should also have at least two years of work experience in the domestic violence/sexual assault field, experience in staff supervision, and experience in crisis management and response. Volunteer management, including the recruiting, training, and supervision of volunteers is preferred.
Salary $46,350
To apply, please submit a resume and cover letter to hr@thedcrc.org
Legal Advocate
Durham Crisis Response Center (DCRC) is seeking a Legal Advocate to provide assistance to victims of intimate partner and sexual violence seeking assistance through the civil and criminal justice systems. This position is located at our Family Justice Center (FJC) program. DCRC staff at the FJC provide a range of services including crisis intervention, case management, advocacy, information and referrals and client focused safety assessments and risk management plans. Successful applicant will join a team of legal advocates to:
- Provide case management services and crisis intervention to victims and survivors of intimate partner violence and sexual violence.
- Assist with the electronic filing of protective orders.
- Provide assistance navigating civil and criminal justice systems.
- Provide Court orientation, criminal justice advocacy and support including accompanying victims during court proceedings
. ● Collaborate with Court personnel including clerks and judges, the DA’s office and other partners to ensure services are streamlined.
- Advocate on behalf of clients with the District Attorney’s Office, Civil Court, Durham Police Department, Durham County Sheriff, Department of Social Services and other social service agencies.
- Provide comprehensive safety assessments and client focused risk management plans.
- Participate in staff meetings, community meetings and relevant trainings and other professional development opportunities.
- Assist victims with filing claims for crime victim compensation.
- Serve as part of on-call rotation for lethality assessment program.
- Training/supporting volunteers assisting in providing advocacy in the court system.
- Maintain timely and accurate case records including data entry into a computerized case management system.
Required skills/experience: Bachelor’s Degree in Social Work, Human Services or related field along with a minimum two years’ experience providing services to victims of domestic violence, sexual violence and/or other crimes and knowledge of legal advocacy. Strong collaboration, communication, and teamwork skills needed. Experience working effectively with a diverse population. Competency in Microsoft Office Suite required. Bilingual applicants (English/Spanish) are encouraged to apply.
Pay $41,000
To apply email a resume and cover letter to hr@thedcrc.org
Durham Crisis Response Center (DCRC) is not-for-profit agency that works with the community to end domestic and sexual violence through advocacy, education, support and prevention.
Volunteer Opportunities
DCRC is in great need for bilingual Spanish speaking volunteers &/or interns to assist with our Immigrant Services program. The primary need is assistance with our 24-hr helpline during the weekdays. The helpline is the main access point for client assistance. Calls can range from basic information and referrals to crisis intervention and case management. We offer on-site and remote training for those that are interested. Scheduling is flexible.
We are appreciative of your consideration in supporting survivors of domestic, sexual and family violence and human trafficking.