• Assist the director with monitoring the flow of daily program demands to ensure consistency and quality client centered services.
• Work with Program director to maintain staffing schedules to ensure the effective coverage of services including working with walk-in clients, supporting clients in court, providing on-call coverage for FJC victim services and providing follow-up for victims as needed.
• Provide support and supervision to legal advocates and volunteers at the FJC
• Participates in staff meetings, community meetings and relevant trainings and seminars. 
• Work directly with victims and survivors through providing legal advocacy, case management, crisis intervention and safety assessments/risk management.
• Collaborate with Court personnel including clerks and judges, the DA’s office and other partners to ensure services are streamlined.
• Maintain thorough and accurate records, files, correspondence, and statistics.
• Participate in LAP rotation
• Other duties as assigned by Director. 
• Degree in Social Work, Human Services or related field along with a minimum two years’ experience providing services to victims of domestic violence, sexual violence and/or other crimes and knowledge of legal advocacy. Strong collaboration, communication, and teamwork skills needed.  Experience working effectively with a diverse population.  Supervisory experience required.  Demonstrated ability to work successfully in a stressful environment.  Competency in Microsoft Office Suite required. Bilingual Spanish/English preferred.

Durham Crisis Response Center, Durham’s domestic violence and sexual assault agency, is seeking a part-time Spanish Helpline Advocate. The Spanish Helpline Advocate provides quality crisis intervention, support, information and referrals to clients on the 24-hour helpline Friday evenings through Monday morning.

Duties will include:

• Provides crisis intervention, support, basic case management, information and referrals to help line clients.
• Ensures appropriate referrals are provided to helpline clients, both to DCRC staff and outside the agency.
• Provide support over the telephone to Spanish-speaking victims entering the shelter after hours.
• Communicates system-level issues, individual client issues/trends to Immigrant Services Coordinator to ensure improvement of agency and community response to domestic/sexual violence.
• Answers LAP calls and provides safety and follow-up planning for clients.
• Arranges for hotel stays as needed, and communicates with LAP staff regarding follow-up needs.
• Provides documentation to the LAP team to track services for the program.
• Maintains appropriate documentation of help line clients.
• Attend monthly meetings with Immigrant Program staff.

Bachelor’s Degree in human service field, or equivalent number of years’ experience, and a minimum of one year of work experience in the field of domestic and sexual violence including experience in crisis intervention OR a minimum of two years experience as a volunteer with a domestic and sexual violence agency, including experience in crisis intervention. Bilingual (English/Spanish required).

Durham Crisis Response Center (DCRC) is not-for-profit agency that works with the community to end domestic and sexual violence through advocacy, education, support and prevention.

Send resume and cover letter to jobs@durhamcrisisresponse.org

Legal Advocate Position

Durham Crisis Response Center (DCRC) is seeking a Bilingual Legal Advocate to provide assistance to victims of intimate partner and sexual violence seeking assistance through the civil and criminal justice systems. This position is located at our Family Justice Center (FJC) program. DCRC staff at the FJC provide a range of services including crisis intervention, case management, advocacy, information and referrals and client focused safety assessments and risk management plans. Successful applicant will join a team of legal advocates to:

•   Provide case management services and crisis intervention to victims and survivors of intimate partner violence and sexual violence.
•  Assist with the electronic filing of protective orders.
•   Provide assistance navigating civil and criminal justice systems.
•   Provide Court orientation, criminal justice advocacy and support including accompanying victims during court proceedings.
•   Collaborate with Court personnel including clerks and judges, the DA’s office and other partners to ensure services are streamlined.
•  Advocate on behalf of clients with the District Attorney’s Office, Civil Court, Durham Police Department, Durham County Sheriff, Department of Social Services and other social service agencies.
•   Provide comprehensive safety assessments and client focused risk management plans.
•  Participate in staff meetings, community meetings and relevant trainings and other professional development opportunities.
•   Assist victims with filing claims for crime victim compensation.
•  Serve as part of on-call rotation for lethality assessment program.
•  Training/supporting volunteers assisting in providing advocacy in the court system.

•   Maintain timely and accurate case records including data entry into a computerized case management system.
•  Various other duties to be determined by supervisor.
• Required skills/experience: Bilingual (English/ Spanish). Degree in Social Work, Human Services or related field along with a minimum two years’ experience providing services to victims of domestic violence, sexual violence and/or other crimes and knowledge of legal advocacy. Strong collaboration, communication, and teamwork skills needed. Experience working effectively with a diverse population. Competency in Microsoft Office Suite required.*Due to COVID, program is currently operating on a hybrid model subject to change as leadership determines future need for onsite staffing.Durham Crisis Response Center (DCRC) is not-for-profit agency that works with the community to end domestic and sexual violence through advocacy, education, support and prevention.Send resume and cover letter to jobs@durhamcrisisresponse.org